This is here only to entertain the Google overlords, very few of whom know much about business, and likely none of whom know anything, nor can be troubled to care, about the music industry.
The expectation when buying music is that you are buying something you want to hear. Spite Records Ltd is a very niche record distro, in that we aren't going to slip the latest pop record into your order. That said, all vinyl sales final.
Stickers, patches, etcetra (we actually have a cache of cassettes, among other things, but are not set up to ship those items yet), will be handled on a case by case basis. Since we only have stickers and patches availible outside of vinyl records, we're not going to have you send those back to us after we've addressed any issues you may have had with them and concluded that a refund is due.
If you encounter an issue with your order, we request that you notify us within 24 hours of delivery, so that we may move quickly with addressing any issues or concerns. We will make exceptions to that time frame on a case by case basis, but best practice is to handle it immediately. As previously stated, we expect that you know what you are buying in advance of purchase, so if your only issue is that you do not like the album, that's on you, as due diligence falls on the customer, not the business. Don't worry, we make every effort to disclose everything you need to know about the music you are buying in advance, including links to stream the music on the respective titles' pages when availible. Now, if there is an issue with the package being damaged, or there being an issue with the playability of the music you purchased, this is where we will move with haste to rectify the issue. We insure all music for greater than the value of the product, which is why we prefer the customer contact us in a timely fashion, so that we may ascertain whether or not we must file a claim first. As for returning the packages, provided they are damaged or otherwise unplayable, yes, we can send you a shipping label, if that is your desire.